Shipping Policy
Delivery Time = Processing Time + Shipping Time
We maintain a processing time of 1–3 business days (Monday through Friday). Orders placed before 17:00 will begin processing the same day. All products undergo a brief quality and handling process before they are shipped.
After processing, the average shipping time is 6–8 business days. In total, you can expect a delivery time of approximately 8–10 business days from the moment your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything in our power to process orders as quickly as possible and appreciate your understanding should a delay occur. We will, of course, keep you informed and always strive to keep delays to an absolute minimum.
Shipping Partners
To ensure reliable delivery, we partner with trusted carriers such as DHL, BPost, and FedEx. Thanks to these partnerships, you benefit from secure delivery and real-time tracking information, allowing you to follow your package with ease.
Extra Services
To make your shopping experience as pleasant as possible, we offer several benefits:
- Free Shipping: Available for orders above a certain amount.
- Insured Shipping: For a small additional fee, you can opt for insured shipping, which includes priority handling. This ensures your order is handled with the utmost care.
Tracking
Every order includes tracking. From the moment your package is dispatched, you can follow its progress step-by-step until it arrives at your doorstep.
Customer Service
Our customer service team is always here to answer your questions or assist with any concerns. We strive to provide the best possible service and go the extra mile to ensure your experience with us is smooth and worry-free.